Returns within 14 days after delivery receives a full refund except for customized shoes. So make sure your orders are true to size. Once the goods are returned, you are entitled to receive a full refund. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

Regardless of order size, we offer free standard shipping worldwide for shoes. Delivery takes 7-14 business days depending on your location. However, international duties or custom fees may apply to some orders and is the responsibility for the customer to pay for it. Please check your local fees as this varies from place to place.